Qualities of a good moving company


When looking for a good moving company look for the following qualities;

A friendly and knowledgeable sales representative.
The sales rep. from a moving company is likely to be the first person that speaks to you. He or she should be friendly and give you a positive feeling by understanding your specific needs and clearly explaining the services the mover can offer you. You should listen carefully to the questions that the rep asks you to see if they care about your needs or if you’re getting the same sales pitch as everyone else. He or she should also be readily available to answer your questions and be willing to provide you with an email and cell phone number in case you need to reach them.

A clear, concise explanation about costs and services.
A mover should be able to give you a customized quote based on the unique circumstances of your move, whether it’s around the block or from a different part of the country to the other. Be sure to understand the estimated charges and under what circumstances they may change. If you’re not comfortable with what you’re getting and how much you’re going to pay for it, don’t sign a contract— find another moving company. Your detailed quote should be in writing and signed by a sales or company representative.

A moving company that gathers all information needed for an accurate quote.
If you have a car and are receiving a car insurance quote but the insurance agent does not ask for the make and model of your car and your driving record, you won’t put much value on that quote. Any quote an insurance agent gives you will only be a rough guess. Avoid moving quote that are just a rough guess. Moving quotes are based on specific pricing tariffs and services provided and will be based on an hourly rate and an estimated number of hours to complete the job. In the case of a long distance move, the estimate will be based on the weight of your cargo and the distance of your move. A quality mover will do a thorough inventory over the phone.

A moving company that quickly provides references without being asked.
A quality mover will voluntarily show you a number of customer references that show the company’s quality service. Good companies are eager to share their successful moves and will likely include them in their initial sales and marketing materials. Company management and staff may change, so look for recent references, preferably within the past 12 months. You will want to receive the same quality service enjoyed by customers who wrote the testimonials.

Professional movers who arrive on time and are clean and courteous.
Once you select a moving company, you should expect the company to do what it has promised you, from the time you sign the contract until the crew shows up at your door. This includes arriving on time with the correct number of movers. A mover’s repeated failure to follow through on these things before the move begins creates real risks that they will not perform in the way described to you during the sales process. Each member of the moving crew should be courteous and professional and make you feel that they’re treating your possessions with the appropriate care.

Moving companies that have the right equipment to perform a successful move.
Be there when the movers show up at your door and ensure that they have the proper equipment, which should belong to the same company that you originally contracted. A quality company provides their movers with the right equipment to handle heavy items, quality packing materials and a clean, well-maintained truck that is specially designed to carry household goods. If uncomfortable with anything when the movers arrive especially the truck that will carry your items it’s better to speak up at this time rather than several days later when the truck arrives at your new residence.

A timely follow-up by your moving company.
If there was any damage to your goods during the move, the company should help you handle and resolve your claim. Usually,  the mover has 120 days to resolve the claim, but quality companies will like to get claims resolved within 30 to 45 days.

Each moving experience is different and a successful move done by reliable movers is distinguished by the above qualities.

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